Privacy Policy
Effective Date: August 6, 2026
At Havens Aviation ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or communicating with us.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Telephone number
Mailing address
Information submitted through contact forms
Information provided when booking a flight, tour, or flight training
SMS communication preferences
We may also collect certain technical information automatically, including your IP address, browser type, device information, and website usage data through cookies or analytics tools.
How We Use Your Information
We use your information to:
Respond to inquiries.
Schedule and manage helicopter tours and flight training.
Process bookings and payments.
Provide customer support.
Send confirmations, reminders, and operational updates.
Send promotional emails or SMS messages if you have chosen to receive them.
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.
SMS Communications
If you choose to receive text messages from Havens Aviation, you may receive SMS messages regarding:
Booking confirmations
Appointment reminders
Weather or scheduling updates
Customer support
Promotional offers and special events (only if you have opted in)
Message frequency varies.
Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers who assist us in operating our business, including payment processors, booking platforms, website hosting providers, and communication service providers. These providers are required to protect your information and use it only for the services they perform on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the user experience. You may adjust your browser settings to decline cookies, although some website features may not function properly.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While no method of electronic transmission or storage is completely secure, we take appropriate measures to protect the information we collect.
Your Choices
You may:
Request access to the personal information we hold about you.
Request corrections to inaccurate information.
Request deletion of your personal information where permitted by law.
Withdraw consent for marketing communications at any time.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Havens Aviation
Email: info@havensaviation.com
Phone: (740) 654-4888
Website: https://www.havensaviation.com